Spoka - Privacy Policy
Last Updated: 24.08.2025
Overview
Spoka ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Spoka language learning app.
Information We Collect
Personal Information
- Account Information: Email address (if you create an account)
- Profile Data: Selected learning languages, proficiency level, mother language
- Progress Data: Learning statistics, conversation history, completed lessons
Usage Information
- App Interactions: Features used, time spent, session frequency
- Conversation Data: Text conversations with AI tutor (stored securely)
- Audio Data: Voice recordings for pronunciation practice
- Technical Data: Device type, operating system, app version
Automatically Collected Information
- Device Information: IP address, device identifiers
- Analytics Data: App crashes, performance metrics, usage patterns
How We Use Your Information
Core Functionality
- Provide personalized language tutoring
- Generate AI responses tailored to your level
- Track learning progress and statistics
- Improve pronunciation through voice analysis
Service Improvement
- Analyze usage patterns to enhance features
- Fix bugs and improve app performance
- Develop new languages and learning content
Communication
- Send important app updates
- Provide customer support
- Share learning tips (if opted in)
Information Sharing
We Do NOT Share Your Data For:
- Advertising or marketing by third parties
- Selling to data brokers
- Any commercial purposes unrelated to language learning
We May Share Information With:
- Service Providers: Secure cloud hosting, analytics services
- Legal Requirements: If required by law or legal process
- Business Transfer: In case of merger or acquisition (with notice)
Data Security
Protection Measures
- Encryption: All data transmitted using industry-standard encryption
- Secure Storage: Data stored on secure, SOC 2 compliant servers
- Access Controls: Limited employee access on need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
Voice Data Handling
- Voice recordings processed locally when possible
- Cloud processing uses encrypted connections
- Audio files automatically deleted after processing
- No voice data used for purposes other than pronunciation help
Your Rights and Choices
Account Control
- Access: View your personal information and learning data
- Update: Modify your profile and preferences anytime
- Delete: Request complete account and data deletion
- Export: Download your learning progress and conversation history
Privacy Controls
- Opt-out: Disable analytics and optional features
- Permissions: Control microphone and other device access
- Notifications: Manage communication preferences
Data Retention
- Active Accounts: Data retained while account is active
- Inactive Accounts: Data deleted after 2 years of inactivity
- Deleted Accounts: All data permanently deleted within 30 days
- Voice Recordings: Deleted immediately after processing
Children's Privacy
Spoka is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
International Users
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy regardless of location.
Cookies and Tracking
We use minimal tracking technologies:
- Essential Cookies: Required for app functionality
- Analytics: Understand usage patterns (anonymized)
- No Advertising Cookies: We don't track for advertising purposes
Changes to Privacy Policy
We may update this policy periodically. We'll notify you of significant changes through:
- App notification
- Email (if you have an account)
- Updated "Last Modified" date
Regional Privacy Rights
European Union (GDPR)
Under GDPR, you have additional rights:
- Right to rectification of inaccurate data
- Right to data portability
- Right to object to processing
- Right to restrict processing
California (CCPA)
California residents have rights to:
- Know what personal information is collected
- Delete personal information
- Opt-out of sale (Note: We don't sell data)
- Non-discrimination for exercising rights
Other Jurisdictions
We comply with applicable privacy laws in all regions where Spoka is available.
Consent
By using Spoka, you consent to:
- Collection and processing of information as described
- Transfer of data to service providers
- Use of information for app functionality and improvement
You may withdraw consent anytime by:
- Adjusting app settings
- Contacting us at privacy@spoka.app
- Deleting your account